Privacy policy
Depotgavo, operated by Gucheng County Qizhishang Trading Co., Ltd., respects your privacy and is committed to protecting personal information collected through https://depotgavo.com.
1. Information We Collect
We may collect personal information necessary to operate our online store, including your name, email address, phone number, billing and shipping addresses, order details, transaction information, purchase history, return requests, and customer service communications.
We may also collect technical information such as IP addresses, browser types, device information, approximate location, product views, shopping cart activity, checkout interactions, and website usage data.
Payment information is generally processed by third-party payment providers. Depotgavo does not directly store complete payment card numbers or security codes.
2. How We Use Information
We use personal information to process orders and payments, arrange deliveries, provide tracking information, manage returns and refunds, respond to inquiries, prevent fraud, improve website performance, and comply with legal obligations.
Where permitted by law, information may also be used for website analytics, advertising measurement, campaign optimization, and promotional communications.
Customers may unsubscribe from marketing emails using the unsubscribe link provided in those messages.
3. Sharing Information
We may share necessary information with trusted service providers, including Shopify, payment processors, shipping carriers, fraud prevention services, analytics providers, advertising platforms, and customer communication services.
Where enabled, Depotgavo may use AppLovin and Axon for advertising measurement, conversion tracking, and campaign optimization. These services may process device information, advertising identifiers, website activity, shopping interactions, and purchase-related information.
Information about AppLovin privacy practices is available at https://legal.applovin.com/privacy/.
We do not sell personal information for monetary compensation.
Certain advertising activities may qualify as data sharing, targeted advertising, or a sale under applicable privacy laws. Where required, appropriate privacy choices and opt-out options will be provided.
Information may also be disclosed when required by law or reasonably necessary to prevent fraud and protect legitimate rights.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support shopping carts, checkout processes, security, customer preferences, analytics, and website functionality.
Optional analytics and advertising technologies may also be used where enabled.
Where required by applicable law, non-essential cookies and tracking technologies will operate only after appropriate consent has been obtained.
Visitors may manage cookie preferences through available website controls or browser settings.
5. Data Security
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.
Payment transactions are processed through third-party payment providers using their own security systems.
No method of online transmission or electronic storage can guarantee complete security.
6. Data Retention
We retain personal information only as long as reasonably necessary to fulfill orders, provide customer support, process returns and refunds, prevent fraud, maintain business records, and comply with legal obligations.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
7. Your Privacy Rights
Depending on applicable law, customers may have the right to access, correct, delete, restrict, or obtain a copy of their personal information.
Customers may also have the right to withdraw consent or opt out of certain advertising, analytics, or data-sharing activities.
Privacy requests may be submitted to [email protected].
Customer service is available Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.
We aim to respond within 1–2 business days and may request reasonable identity verification before processing certain requests.
8. International Data Transfers
As Depotgavo operates an online store and works with service providers in different countries, personal information may be processed or stored outside the customer's country or region.
Where required by applicable law, appropriate safeguards will be used to protect personal information during international transfers.
9. Children's Privacy
Our website is not intended for children under 16 years of age, or below any higher minimum age required by applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information through our website, please email [email protected].
10. Third-Party Services
Depotgavo is powered by Shopify and may use third-party payment processors, shipping services, analytics providers, advertising platforms, and customer communication services.
These providers may process personal information according to their own privacy policies and applicable legal obligations.
Depotgavo is not responsible for the independent privacy practices of third-party websites or services outside our control.
11. Advertising and Analytics
Where enabled and legally permitted, we may use advertising and analytics technologies to understand visitor activity, measure advertising performance, track conversions, and improve marketing effectiveness.
These technologies may include services provided by AppLovin, Axon, and other advertising or analytics partners.
Where required by law, consent will be obtained before non-essential advertising or analytics technologies are activated.
Visitors may manage available cookie and advertising preferences through website controls or browser settings.